• Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Productive Flourishing

  • New Here
  • Momentum app
  • Books
  • Services
  • Blog
  • Free Planners
  • Quiz

20 Inconvenient Business Truths

By Charlie Gilkey on November 17, 2010 53 Comments
Last updated on April 19, 2018

https://productiveflourishing.com/20-inconvenient-business-truths/

Here are 20 evergreen and inconvenient business truths for small business owners and entrepreneurs. Doesn’t matter what industry you’re in, they’re still generally true.

  1. Your business isn’t about you. It’s about your customers’ wants, needs, and problems.
  2. There’s a fundamental difference between making money online and building a business with an online component.
  3. Hustling is not a business strategy. At best, it’s how you execute your strategy. At worst, it’s what keeps you from operating strategically.
  4. If you’re thinking about starting a business, be careful. There are a lot of people who know more about getting your money than you know about keeping it.
  5. It takes most people at least 18–24 months to build a sustainable business where they have a clear idea of what they’re doing. The outliers to this pattern generally have historical, personal, social, or financial resources that they’re leveraging successfully.
  6. No matter how much you buy or throw money at a problem, you will make mistakes. You’ll be okay as long as it’s not a mistake of character.
  7. In the early stages of your business, you need to say Yes to a lot of things. Later, you’ll have to say No to much more. Just because you can doesn’t mean you should.
  8. If you don’t want to succeed, you probably won’t. Wanting to succeed will get you only so far, though.
  9. Doing the same thing bigger than you did it last time doesn’t solve the problems of a poorly-designed business model.
  10. It does get easier AND you’ll still put a lot of hours in.
  11. If you’re not thinking two steps ahead, you’re a few steps behind.
  12. No one succeeds all by herself.
  13. Simple does not equal easy.
  14. It’s hard to steer the boat and chart your course at the same time. Trying to do so normally botches both.
  15. How long it’s taking you to build something is less important than whether what you’re building is worth building in the first place.
  16. Your business should serve people. If people are serving your business, you’ve got it backwards.
  17. Entrepreneurship isn’t for everyone. It’s okay if it’s not for you – there are more ways to flourish than there are people who flourish.
  18. If you’re reading this, you’re in an echo chamber. The second you think everybody knows something you know, it’s time to talk to someone you don’t know.
  19. When a business truth seems counter to a general truth of life, you should reevaluate the source of the business “truth” or the motives that underlie it. Very rarely do they diverge.
  20. It’s all about people.
Previous Post: Keep Learning and Helping – Let Go Of RegretPrevious
Next Post: %$titleNext

Reader Interactions

Comments

  1. Steven says

    November 17, 2010 at 3:00 pm

    Awesome tips Charlie! I am just entering the 18-24 month range of my project, but I didn’t have a clear idea in mind from the get-go, and I still haven’t formulated a complete business model. I know I have a lot of work ahead of me but I am willing to make it happen.

    Reply
  2. Steven says

    November 17, 2010 at 3:02 pm

    I also can’t agree with you more that business is about people other than our self. If we can’t get into their world, and understand their needs, then we will always be shooting arrows in the dark.

    Reply
  3. Jackie Lee says

    November 17, 2010 at 3:02 pm

    Great post Charlie. I think the first one is the one people trip over a lot. I’d love to see you expand on the idea in #14. πŸ™‚

    Thanks for all you do.

    Reply
    • Charlie says

      November 19, 2010 at 8:12 am

      Trust me, I will. Almost every item in this post will be expanded on in due time.

      Reply
  4. Mark Silver says

    November 17, 2010 at 3:11 pm

    Charlie- badabing-badaboom. Dead on.

    Reply
    • Rachael says

      November 17, 2010 at 3:20 pm

      Word. What Mark said.

      Reply
    • Charlie says

      November 19, 2010 at 8:13 am

      Thanks, brother. I have some good teachers and friends. :p

      Reply
  5. Iain Gray says

    November 17, 2010 at 3:19 pm

    Bang on.

    5. is particularly resonant. I see so many people who want to give up after 12 months because they’re not “there” yet.

    Reply
  6. Stephen Hart says

    November 17, 2010 at 3:30 pm

    As someone coming up to the 22 month mark of running my own business I found myself agreeing with everything written above. A very health list that all new start up wannabees should read prior to embarking!

    Well written..and I even liked the graphic!

    Regards

    Stephen

    Reply
  7. Megan Elizabeth Morris says

    November 17, 2010 at 3:42 pm

    I started reading the list and going, My Favorite Is No. 3, No. 4, No. 5… and then I realized I felt that way about all of them. Excellent, wall-worthy insights!

    Reply
  8. Sandi Amorim says

    November 17, 2010 at 4:16 pm

    Where was this list when I started my business almost 10 years ago!? Such a great resource for newbies, plus a good reminder for lil’ ol’ moi πŸ™‚

    Reply
  9. Henway says

    November 17, 2010 at 4:17 pm

    Ditto on it taking 2-3 years until you know what the heck you’re doing. When I started a business I think I changed my original idea maybe 5-6 times… I was just literally winging it.

    Reply
  10. Sparky Firepants says

    November 17, 2010 at 4:21 pm

    Rock on. You could write a whole post about each one of these.

    Reply
  11. Natalie Currie says

    November 17, 2010 at 6:26 pm

    Comprehensive sage advise that doesn’t pull punches! Along the lines of Sparky Firepants – I think this should be a course.

    Reply
    • Charlie says

      November 19, 2010 at 8:14 am

      You’ve seriously got me thinking about this, Natalie. I’ll be mulling over the format, but if you have any preferences, make sure to let me know.

      Reply
      • Natalie Currie says

        November 19, 2010 at 1:21 pm

        Done!

        Reply
  12. Laura White-Ritchie says

    November 17, 2010 at 6:34 pm

    Thanks Charlie!
    They’re all insanely insightful, but this one is so close to home for me right now.:
    “It’s hard to steer the boat and chart your course at the same time. Trying to do so normally botches both.”

    Yeah. I’ve read that one over and over. It makes my heart skip a beat every time. Thanks again!

    Reply
  13. Erica Holthausen says

    November 17, 2010 at 6:34 pm

    Thank you, Charlie! It helps to have these reminders — to know that I’m still on the path (even if the path is currently going rather steeply uphill)!

    Reply
  14. Karl Staib - Work Happy Now says

    November 17, 2010 at 7:54 pm

    It’s amazing how many of these I needed to read. I always come up with 100 good ideas that are simple, but not easy. After a few years of building my business I’ve learned a lot.

    Now whenever I think something will be easy I know 99.9% of the time it will not easy. Just knowing this has helped me overcome a lot of fear and do some great work.

    Reply
    • Charlie says

      November 19, 2010 at 8:16 am

      I’ll paraphrase Master Lao here: if we handle the easy as if it were difficult, we’ll never encounter unsurmountable difficulties.

      Think about it.

      Reply
  15. Cori Padgett says

    November 17, 2010 at 8:57 pm

    # If you’re thinking about starting a business, be careful. There are a lot people who know more about getting your money than you know about keeping it.— So fracken true. Well said Charlie. πŸ™‚

    Reply
  16. David Damron says

    November 18, 2010 at 5:28 am

    Love #15….

    Especially in the online world of business development, many think that next week they will rank in the Top 10 of alexa ranking and start rolling in the dough.

    Patience is a virtue few accept. If people can be patient while accepting #5 and #10, then they will actually succeed.

    Great list….

    David Damron
    LifeExcursion

    Reply
  17. Archan Mehta says

    November 18, 2010 at 6:48 am

    Good post, Charlie, as usual. You know what, buddy? You never cease to amaze me. No doubt about it. Thanks.

    However, I would challenge the notion bandied about oftentimes in business circles and among management gurus that “the customer is always right.”

    Say it ain’t so, Charlie, puh-lease…

    To quote Johnny B. Truant, what if you are presented with a “badass” customer who wants to take advantage of you?

    And there are customers like that out there in the business world.

    Hopefully, they will be in a minority.

    However, it’s a lesson worth learning.

    Sometimes, the business owner can be “right” too. Sometimes, great ideas can also come from the front-line workers on the factory or shop floor you never pay any attention to at all.

    Hence, the importance of keeping a “suggestion box” and staying open to the flow of ideas.

    Remember, if you are a business owner, ideas can come from anywhere. Nobody holds a monopoly over the truth except for the good Lord.

    Cheers.

    Reply
    • Charlie says

      November 19, 2010 at 8:18 am

      I don’t think the customer or crowd is always right. We have to determine what we will and won’t do in our businesses, and when customers have a different vision, that’s fine. They can be right about their vision, but their vision isn’t the vision of the business.

      Reply
  18. Rob says

    November 18, 2010 at 7:07 am

    #11 If you’re not thinking two steps ahead, you’re a few steps behind.

    #12 No one succeeds all by herself.

    Reflects why I have only succeeded when I have had the help and support from those several steps ahead of me.

    A provoking and yet comforting list, thanks Charlie.

    Reply
  19. Sinclair says

    November 18, 2010 at 7:34 am

    Ahhh, yes. Breath of fresh air to call it like it is. πŸ˜‰
    My two favorites as of this morning:
    #16 Your business should serve people. If people are serving your business, you’ve got it backwards.
    #17 Entrepreneurship and business-owning isn’t for everyone. It’s okay if it’s not for you – there are more ways to flourish than there are people to flourish.

    Love how you serve your community, Charlie.

    – Sinclair

    Reply
    • Charlie says

      November 19, 2010 at 8:18 am

      Thank you, Sinclair. And I appreciate how you’ve helped me see what my community wants from me.

      Reply
  20. DrMollieMarti says

    November 18, 2010 at 9:04 am

    Head a-nodding like a bobble doll.

    This simple, powerful post meets readers where they are and gives them more space to breathe and see the truth of their situation..making the next step more clear.

    Well done, Mr. Gilkey πŸ˜‰

    Reply
    • Charlie says

      November 19, 2010 at 8:19 am

      Thanks, Doc. I didn’t foresee that so many people needed to read this list, but I’m glad they are.

      Reply
  21. On a limb with Claudia says

    November 18, 2010 at 9:25 am

    Boy, I really f**ked myself on this one once – “Doing the same thing bigger than you did it last time doesn’t solve the problems of a poorly-designed business model.” Maybe it’s time to forgive myself for that.

    Thanks Charlie! In the words of Jonathan Fields – ‘you totally rock’.

    Reply
  22. Gabriele Maidecchi says

    November 18, 2010 at 12:27 pm

    I will add the best thing anyone ever told me: a good idea means squat if you can’t actually make it true.

    So it’s a mix of good ideas and working your ass off to build them.

    Reply
  23. Satya Colombo says

    November 18, 2010 at 5:04 pm

    this one is great… “There are a lot people who know more about getting your money than you know about keeping it.”

    This one makes me feel a little better…
    “How long it’s taking you to build something is less important than whether what you’re building is worth building in the first place.”

    – thanks πŸ™‚

    Reply
  24. Satya Colombo says

    November 18, 2010 at 6:24 pm

    This is the one that’s sticking in my head though, had to come back to catch it again… “It takes most people at least 18 – 24 months to build a sustainable business where they have a clear idea of what they’re doing. The outliers to this pattern generally have historical, personal, social, or financial resources that they’re leveraging successfully.”

    Reply
  25. Charlie says

    November 19, 2010 at 8:11 am

    Holy moly! I appreciate all the love and feedback on this post. To think, I almost canned it.

    Reply
    • Cori Padgett says

      November 19, 2010 at 8:20 am

      LOL… isn’t it funny how the ones we think aren’t the greatest, everyone else thinks is the schiznel? πŸ™‚

      Reply
      • Christi Johnson says

        February 14, 2013 at 9:05 am

        AGREED!

        Reply
  26. Tara Sophia Mohr says

    November 19, 2010 at 9:34 am

    Charlie –
    This is really great. I loved it and so many of these hugely resonated with me, or allowed me to breathe a huge sigh of relief.
    Have you thought about writing full posts doing a deep dive on some of these? I’m curious to learn more about your thinking and experiences behind each one.
    Bravo!
    Tara

    Reply
  27. Julie Hall says

    November 22, 2010 at 1:32 am

    This has totally been my experience … “It takes most people at least 18 – 24 months to build a sustainable business where they have a clear idea of what they’re doing.”

    It really does take that long for your business to figure out what it’s all about – it’s the reason that business plans are only ever a starting point and never the reality

    Reply
  28. Christina Crowe says

    November 27, 2010 at 5:02 pm

    Wow, these are great tips! A few of them I could relate to.

    For instance, I especially relate to when you say, “It takes most people at least 18 – 24 months to build a sustainable business where they have a clear idea of what they’re doing.”

    I’ve had a few businesses up and running for a little over a year now. However, I was also all over the place and didn’t really know what I truly wanted with my business or where I wanted it to take me.

    After speaking to another entrepreneur about my worries, she helped direct me to the right path and now I have a clearer view of what the heck I’m doing. I also have a detailed outline of how I’m going to make my businesses a success and which industries I’m truly passionate about.

    18 – 24 months sounds just about right. It’s also comforting to know that I’m not the only entrepreneur who started off on the wrong foot, or, rather, flopped about before she could swim.

    Christina

    Reply
  29. Jill says

    December 1, 2010 at 4:56 am

    I see my shortcomings on a lot of these, especially #9. Maybe that’s why my income isn’t growing.

    Reply
  30. Daniel says

    December 23, 2010 at 12:37 pm

    Amazing post Charlie! Number #4 made me think a lot about how opportunists in the corner of your house are waiting just take your money telling you how become rich overnight. I friend had a bad experience because of this.

    Number #1 is the absolute truth for any business. It is always about our customers.

    Reply
  31. Tito Philips, Jnr. says

    January 28, 2011 at 2:22 pm

    This is a no nonsense straight to the point post about business. My personal favourite was the second to the last one:

    “When a business truth seems counter to a general truth of life, you should reevaluate the source of the β€œtruth” or the motives that underlie it. Very rarely do they diverge.”

    Thanks for sharing!

    Reply
  32. Note Taking Nerd #2 says

    February 7, 2011 at 1:44 pm

    There was no more important book to me that provided me with essential inconvenient business truths than Dan Kennedy’s “No BS Business Success Book”.

    It’s and OUTSTANDING overview I recommend to anyone who’s new to the game. I even recommend it to people who’ve been around the block a few times because they may still be beating their head against the brick wall not learning one of the lessons Dan points out.

    Thanks for reminding me of the crucial importance of accurate based thinking!

    Reply
    • Charlie Gilkey says

      February 8, 2011 at 9:33 am

      Thanks for the book rec! I’ll have to check it out.

      Reply
  33. Christi Johnson says

    February 14, 2013 at 9:04 am

    I know that this is an old post…but it’s still relevant today. I am sharing on my Facebook wall. Thanks for this!

    Reply
  34. Katie Benedetto says

    February 25, 2013 at 5:06 pm

    Awesome list! I just had to drop in and say I really appreciate #12:

    12. No one succeeds all by *herself*.

    πŸ™‚ πŸ™‚

    Reply

Trackbacks

  1. Tweets that mention 20 Inconvenient Business Truths -- Topsy.com says:
    November 17, 2010 at 3:14 pm

    […] This post was mentioned on Twitter by SarahRobinson, Mark Silver, Charlie Gilkey, Taqiyyah Shakirah D , Catherine Caine and others. Catherine Caine said: RT @CharlieGilkey: "20 Inconvenient Business Truths" http://ow.ly/3byKp Why they're inconvenient may not be obvious at first. […]

    Reply
  2. Best Money Tips: Reach Your Goals By Measuring Them · Finance says:
    November 26, 2010 at 4:48 pm

    […] 20 Inconvenient Business Truths — The most important one? “It’s all about people.” Productive Flourishing […]

    Reply
  3. 20 Inconvenient Career Truths says:
    November 29, 2010 at 5:12 am

    […] post was inspired by Charlie Gilkey’s recent (genius) post 20 Inconvenient Business Truths. I read it and realized that, in career coaching, I share inconvenient truths with my clients on a […]

    Reply
  4. 10 Things You Should Do Before Quitting Your Job says:
    November 29, 2010 at 2:24 pm

    […] Success in your new business can take a lot longer than you think. Most people wouldn’t spend 18-24 months interviewing for a job, but on average, that’s how long it takes to build a sustainable business (see point #5 in this article). […]

    Reply
  5. The Executive’s Guide to Limiting Decision Fatigue | Upmarket powered by Squidoo says:
    February 10, 2012 at 11:48 am

    […] that both limit decision fatigue and set the conditions for successful business growth. And while simple‰ easy, ask yourself whether you’d rather be fatigued by the effort of solving the problem or […]

    Reply
  6. Build the Company That’s Right For You | The Mogul Mom says:
    March 17, 2012 at 1:08 pm

    […] it can take 18 – 24 months for you to figure out what business you’re actually in and maybe another two or so years to really start rocking that business. Meantime, you’re […]

    Reply
  7. Entrepreneurship And Business-Owning Isn’t For Everyone says:
    November 25, 2012 at 12:20 pm

    […] 20 Inconvenient Business Truths […]

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Primary Sidebar

Are you a visionary, designer, or creator?

Discover Your Productivity Persona!

Take the free Momentum Quiz

On the Blog

Reeling, Organizing, and Marching are All Distinct Projects

Read More →

World Productivity Day 2022

Read More →

Before the Crisis, There Was Abundance

Read More →

How Much Is Indecision Costing You?

Read More →

Footer

  • Podcast
  • Momentum app
  • Books
  • New Here
  • Contact
  • Press
  • Site Terms

Follow or contact us with the links below:

  • LinkedIn
  • Twitter
  • YouTube

Copyright © 2022 Productive Flourishing.  All Rights Reserved.

0 shares