Topics We Explored:
- How you can be an empathetic leader even within a variety of complex work environments
- Why your team members may be craving an empathetic leader, and how being empathetic in the workplace can increase productivity
- How Patricia defines what empathy is, and what empathy is not
- What you can do and what signs you can look for in identifying what kind of empathetic culture your team is looking for
- What you can do to strike that balance between displaying a healthy amount of empathy and coming across as too “soft”
- How you can implement empathetic leadership throughout the hierarchy within a workplace
“Empathy is really a gateway to understanding.” – Patricia Bravo (Tweet this)
Links and Resources Mentioned in This Episode:
- Bravo for You
- Can You Grow into Level 5 Leadership? by Jim Collins
- Emotional Intelligence by Daniel Goleman
- The Speed of Trust by Stephen M.R. Covey
- Co-Active Coaching by Henry Kimsey-House, Karen Kimsey-House,Laura Whitworth
- The Coaching Habit by Michael Bungay Stanier
- Wired to Care by Dev Patnaik
- TouchPoints by Douglas Conant and Mette Norgaard
- Brené Brown
About Patricia Bravo:
Patricia equips leaders with Empathetic Leadership techniques that drive team member engagement and increase business results. She does this by consulting with organizations and leaders through her company Bravo For You, where she helps organizations develop leadership programs and facilitates workshops that accelerate leader capability.
Patricia enjoys using her talent management experiences gleaned at Fortune 500 companies such as Starbucks to shape the leadership landscape of the future. She also teaches at UCLA Extension and is currently authoring a leadership book.
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