Soft Costs Are Real Costs

People will spend an inordinate amount of time to save a few dollars. There’s often a lightbulb moment that happens when you ask them to calculate their time-dollar value. Take a second to think about it. If you spend 3 hours avoiding paying $12 for something – or researching whether you should – yes, you’ve [...]

Read the full article →

Getting Results Takes Time

Hofstadter’s Law: It always takes longer than you expect, even when you take into account Hofstadter’s Law. – Douglas Hofstader People often ask what they’re doing wrong when they’re not getting the results they want. They usually haven’t considered that it’s not their work that they’re doing wrong, but rather the goals they’ve set that’s [...]

Read the full article →

Voicemail Greetings Are First Impressions

A voicemail greeting is a first impression – one which can either set you up for future opportunities or shut the door before it’s even open all the way. Last week, I spent a little time calling clients and customers out of the blue to see how they were doing. I was already prepared to [...]

Read the full article →

How to Limit The Busyness In Your Business

How to Limit The Busyness In Your Business [ 29:46 ] Play Now | Play in Popup | Download (1206)
Ever notice that the thing you most want to do in your business is the thing that’s the hardest to find time to do? It’s easy for the busyness of business to take over and make it such that every day, it seems like you’re getting further and further from the core of your [...]

Read the full article →

My Second Run At Being A Captain

I found myself missing being in the Army last week. When Angela found out about it, she didn’t find herself missing us being in the Army, so a constructive and transformative conversation followed. To explain what I was missing, though, I’ll have to give you some background. My last two positions in the Army were [...]

Read the full article →

Video Review: Built To Sell by John Warrillow

[If you're reading this via email or RSS, you may need to click through to watch the video.] Note: I’m doing something different this time because, as much as I’ve wanted to, I haven’t been doing as many book reviews as I’d like. When I sit down to write them, they get forever long and [...]

Read the full article →

5 Questions Business Owners Should Be Asking, Expanded

My latest Inc.com article, “The 5 Questions Business Owners Should Be Asking”, was published yesterday. The editorial team thought it would work great as a slideshow – and they were right. However, slideshows have to be slimmed down considerably, for every frame can only have 100 words. I’d like to extend the discussion here with [...]

Read the full article →

Do Your Thing To Rock Your Brand

I was talking to a client last week and heard myself say the very words I needed to hear and apply. It’s amazing how the people you’re meant to help often provide you ways to see and help yourself, too. She’s been trying so hard to control what her brand is that she’s been struggling [...]

Read the full article →

Watch Your (Own) Lane

Everyone knows the tactics by which I am victorious, but no one knows the strategy out of which victory is evolved.” – Sun Tzu “Watch your lane.” Spend a little time around Army teams and you’ll hear that statement. Although it has many uses, one of the most common is from the lessons you learn [...]

Read the full article →

← Previous Entries

Next Entries →